Rod FAQ (4)

My Heatle stops the heating process in the middle. I see an icon that the rod is not connected to the device. What can I do?

Created by Miroslav Hibler, Modified on Sat, 7 Dec, 2024 at 3:33 PM by Melanie Guseck
My rod light no longer lights up. The heating process does not start. What can I do?

Created by Miroslav Hibler, Modified on Sat, 7 Dec, 2024 at 3:40 PM by Melanie Guseck
My device does not reach the desired target temperature, the temperature display jumps back and forth randomly. What can I do?

Created by Miroslav Hibler, Modified on Sat, 7 Dec, 2024 at 3:50 PM by Melanie Guseck
I received a new rod from you. The new rod doesn't work either. What could be the reason?

Created by Miroslav Hibler, Modified on Sat, 7 Dec, 2024 at 3:54 PM by Luisa Fuchs